Terms of Use & Service

Great Kratom Shop (“GKS”) accomplishes its mission through offering various products and educational materials online, to our customers.  These Terms & Conditions (“Terms”) apply to all of your activities engaged in with GKS (e.g., purchasing products, reviewing educational materials, receiving purchase rewards, etc.), including all of its websites (“Services”).

If you live in the United States or Canada, by agreeing to these Terms you are agreeing to waive any and all jury trials and resolve any dispute with GKS through binding arbitration (see the Dispute Resolution section, below).

SECTION 1 – Your Account

You may need to setup an account with GKS.  You have responsibility for your GKS account, and you must ensure that all the information you provide GKS with is accurate, including your e-mail address.  You should hold your username and password in strict confidence.  If someone other than you obtains and uses your login credentials, GKS reserves the right to disable your account, without providing you a refund.

SECTION  2 – Acknowledgement Regarding Products Sold by GKS

GKS sells certain Kratom and CBD products that are derived from hemp or the kratom plant to individuals above the age of 21.  It is GKS’s understanding that such products contain an amount of THC that is within the allowable limits prescribed by federal law and the laws of GKS’s primary place of business.  GKS does not and shall not guaranty or otherwise represent to you that its products are legal in your state or territory.  It is up to you,  independently of any effort undertaken by GKS, to determine the legality of GKS’s products within  your state or territory. In addition, you should consult with a physician before using any product sold by GKS.  A doctor’s advice should be considered before using any hemp or kratom product.  Any statements made by GKS have not been evaluated by the FDA, and any products sold by GKS are not intended to diagnose, treat, cure, or prevent any disease.

SECTION 3 – Payment for Services

You agree to pay the fees for GKS’s Services that you elect to purchase, and you authorize GKS to charge your debit or credit card or process
other forms of payment for those fees.  GKS will not provide refunds, unless GKS determines, in its sole discretion, that a refund is warranted.

SECTION 4 – GKS’s Rights

All right, title, and interest in and to the GKS’s online presence and its Services, including its website, its existing or future applications, its mobile applications, and its databases are and will remain the exclusive property of GKS.  You cannot use the GKS name or any of the GKS trademarks, logos, domain names, marketing materials, educational materials, or other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding GKS or the Services is entirely voluntary and GKS is free to use such feedback, comments, or suggestions as it sees fit and without any obligation to you.

In accessing GKS’s website or utilizing its materials and Services, you agree that you shall not copy, modify, create a derivative work of, reverse engineer, or reverse assemble GKS’s Services or materials.  In addition, you shall not use the Services to send altered, deceptive, or false
source-identifying information (such as sending email communications falsely appearing as GKS) to others.

SECTION 5 – Children & Individuals Under 21 Years of Age

GKS does not knowingly sell products or provide Services to children under the age of twenty-one.  If you are under the age of twenty-one, you must not use the Services.

SECTION 6 – Miscellaneous Terms

You agree that by registering, accessing, or using GKS’s Services, you are agreeing to enter into a legally binding contract with GKS that consists of these Terms and GKS’s Privacy Policy. If you do not agree to these Terms and GKS’s Privacy Policy, do not register, access, or otherwise use any
of GKS’s Services. You also agree that these Terms represent the entire understanding between you and GKS, and they supersede all previous agreements, whether oral or written between you and GKS.  No change or modification of these Terms shall be valid unless the same be in writing and published by GKS on its website.  If any portion of these Terms is found to be invalid or unenforceable, it shall be severable from all other portions of these Terms.

Neither the waiver by GKS of a breach of or a default under any of the provisions of these Terms, nor the failure by GKS, on one or more occasions, to enforce any of the provisions of these Terms or to exercise any right or privilege hereunder shall thereafter be construed as a waiver of any subsequent breach or default of a similar nature, or as a waiver of any provisions, rights or privileges hereunder.

GKS’s Services and products are provided on an “as is” and “where is” basis.  GKS makes no representations or warranties about the suitability, reliability, availability, timeliness, or security of the Services or GKS’s products, and expressly disclaims any warranties or conditions
(express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. GKS makes no warranty that you will obtain specific results from use of the Services. Your use of the Services is entirely at your own risk.

You also agree that GKS shall not be liable for any indirect, incidental, punitive, or consequential damages (including loss of data, revenue, profits, or business opportunities, or personal injury or death),
whether arising in contract, warranty, tort, product liability, or otherwise, as a result of GKS’s Services or your purchase or use of GKS’s products.  GKS’s
liability to you or any third parties under any circumstance is limited to the total amount paid by you to GKS over the previous 12-month period before the event giving rise to your claim(s).

You agree to indemnify, defend, and hold harmless GKS and its members, managers, suppliers, partners, and agents from an against any
third-party claims, demands, losses, damages, or expenses (including reasonable attorney fees) arising from any actions taken by you that are intentional or negligent.  Your indemnification obligation will survive the termination
of these Terms and your use of the Services.  You also agree that no joint venture, partnership, employment, contractor, or agency relationship exists between you and GKS.

SECTION 7 – Dispute Resolution and Class Action Waiver

Your relationship with GKS and use of GKS’s Services and materials shall be governed by the laws of the State of South Carolina, and any disputes arising under these Terms shall be adjudicated in Spartanburg County.

You agree that any controversy or claim arising out of or relating to these Terms or your relationship with GKS and use of GKS’s Services and
products shall be settled by arbitration administered by the American Arbitration Association in accordance with its Expedited Procedures of the
Commercial Arbitration Rules.  The arbitration hearing shall take place before a single arbitrator in Spartanburg County, South Carolina.  This
agreement to arbitrate shall be enforceable under and subject to the Federal Arbitration Act, 9 U.S.C. Sections 1, et. seq.  In addition, no arbitration proceeding hereunder shall be filed or pursued as a class action or proceed as a class action, or on a basis involving claims brought in a purported representative capacity on behalf of the general public, other customers or potential customers or persons similarly situated.  Moreover,
no arbitration proceeding hereunder shall be consolidated with, or joined in any way with, any other arbitration proceeding. THE PARTIES AGREE TO ARBITRATE

SECTION 8 – Updating these Terms

When GKS deems it appropriate, it may update these Terms to clarify its practices or to reflect new or different practices.  GKS reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If GKS makes any material change, it will notify you using prominent means such as by email notice sent to the email address specified in your account or by posting a notice through its website.  Modifications will become effective on the day they are posted unless stated otherwise.

Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.


Questions about the Terms of Service should be sent to us at support@greatkratomshop.com

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